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Benefits of CRM for small business

Why is CRM penetration so slow?

Small businesses in the 80s and 90s were doing a better job at CRM. Then they were called CMS or Contact Management Systems. Most small businesses purchased a PC based CMS like ACT or Goldmine, EMIS or Maximizer. There were many others. When the commercial internet took off, people got more enamored about having a […]

How to Hold on to Your Customers

How to Hold on to Your Customers

Have you worked hard to gain your customers’ trust? Then you absolutely cannot let them slip through your fingers and take their business elsewhere. So, how can you recognize the signs of discontent in your customers? How can you interpret your customers’ actions, respond and maintain your relationship with them?

Why WordPress - examples of

Why WordPress?

WordPress is the content management system (CMS) millions of websites rely on when creating and promoting their content online. It is the largest self-hosted website creation tool. Here are its 10 best features:

The future of SaaS

The Future of SaaS

Are you using SaaS products? You may be and not aware of it as so many software companies have evolved to a SaaS model. What is the future of SaaS? How will it be 10 to 15 years from now? …

Tips on writing more effective Press Releases

Tips on writing more effective Press Releases

I continue to evangelize the effectiveness of Press Releases and I am glad some of you are taking that to heart and sending out Press Releases. Let me give you a few pointers on how to write more effective Press Releases.

15 Ways to Inspire Employees

15 Ways to Inspire Employees

Want to improve the productivity of your employees? Want to motivate and inspire them? Here’s a list of 15 ways to motivate them, identify with your vision and perform better:

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