By BloggerKhan
Posted in Ecommerce | Tags : ecommerce system, features, must have, necessary features, shopping cart
Not every ecommerce site is the same so it’s hard to say what features you must have. What I have done is list almost all the features that an ecommerce site can have and you can pick and choose what you need for your ecommerce system / shopping cart system.
Product title |
Stats (views / fans / item follows / sales) |
Short description |
Social proof |
Long description |
Social sharing buttons |
Product Make |
Social voting e.g. give a product thumbs up |
Product Model |
Merchandising |
Manufacturers part # |
Cross-selling |
UPC |
Up-selling (buy with X and save $$$) |
Your internal part # or SKU |
Request back order when temporarily out of stock |
Product settings |
Pre-order for items not yet in stock |
Product options |
A blog that blends well with store to improve search rankings. |
Product variants |
Newsletter Subscription: |
Product attributes |
Good Payment Gateway: |
Quantity restrictions |
Privacy Policy: |
Support any product type |
Good Return Policy: |
Search Box: |
Customer login & registration: |
Featured Products |
Delivery Information |
Related products |
News & Events: |
Intelligent recommendation system |
Fast load times |
Highlight special offers |
Ease of use |
Easier Dashboard management |
Seamless checkout experience |
Images |
Clear policies |
Image Management |
Crisp photo galleries and product photos for pushing people to buy more. |
Thumbnails. |
A clean navigational menu to guide customers throughout your site. |
360 views of products/ Product Zoom |
A What’s New category to expose new items |
Unlimited Product images with options |
A live chat module for a fast and easy way to contact your company. |
Visually appealing template |
An email acquisition form for selling to people later. |
Colour options |
Mobile responsiveness, as many people are buying through mobile devices now. |
Good Graphics |
An affiliate program that convinces people to sell your products for you. |
Add to cart button |
Refer a Friend |
Price |
Discount/Voucher/Coupon system |
Availability |
Gift certificates. |
Payment methods |
Integrated CRM software |
Shipping |
Integrated Shipping Software |
Returns Management |
Thank you page |
Sizing / size guide |
FAQs |
User generated content |
Sell your Products option |
Item reviews (and / or comments) |
Multi-store |
Tools for rating reviews |
Multi-vendor |
Sorting options for reviews |
Order tracking. |
Syndicated expert reviews |
Order history. |
Links to PR e.g. this product reviewed by popular blogger |
Opportunity to generate and print invoices. |
Links to value add content e.g. buying guide |
Opportunity to view, edit or create orders from admin dashboard |
User Q&A (a nice addition for some brands to reviews) |
SEO friendly URLs. |
Social comments e.g Facebook comments – |
Auto generated sitemap. |
Opportunity to distribute products through various marketplaces and social networks, like eBay, Amazon and Facebook. |
Inbuilt report system |
Purchase tracker – showing the latest people who have bought the item |
Integration with third party analytics system |
Add to wishlist |
PCI compliance. |
Video |
SSL support. |
Trustmarks (security signs, testimonials) |
Professional technical support. |
A live chat module for a fast and easy way to contact your company. |
Solid and well-structured documentation. |
Brand differentiation |
Extensions / plugins |
Security & Trust logos |
Talk to your developer and see which features and functions are practical for your application and can fit your budget.
If you can think of features that I missed, feel free to mention them in the comments below and we will publish them here so others can benefit.
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