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The benefits of outsourcing for small business

The benefits of outsourcing for small businesses

The practice of outsourcing certain tasks or processes to outside firms is becoming more common to small businesses but it’s not a new concept to big businesses. Big businesses have been outsourcing complete departments to third party providers, some overseas, some local. Let’s examine some of the key benefits of outsourcing for small businesses…

Benefits of CRM for small business

Why is CRM penetration so slow?

Small businesses in the 80s and 90s were doing a better job at CRM. Then they were called CMS or Contact Management Systems. Most small businesses purchased a PC based CMS like ACT or Goldmine, EMIS or Maximizer. There were many others. When the commercial internet took off, people got more enamored about having a […]

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