You can't live with Twitter, you can't live without. While Twitter is a very potent communication medium, organizationally, it is a chaotic company. Quite often it seems the left hand doesn't know what the right hand is up to. Most perplexing is Twitter's indiscriminate suspension of accounts. You will have a long standing account with thousands of followers and one fine day without warning of any sort, you'll find your account suspended. Why? Nobody knows. You may open a support ticket but all you'll get is a form letter listing 1500 reasons why you could have been suspended. You may reply to it and Twitter promises to respond within 30 days. In most cases they don't. It happened to a [Read More ...]